Frequently Asked Questions
Find answers to the most common questions about comparing plans, getting quotes, switching providers, and using YouCompare. Can’t find what you’re looking for? Contact us.
General Questions
The basics about YouCompare and how our service works.
Is YouCompare free to use?
Yes, 100% free. You can compare insurance, energy, internet, mobile, streaming, and more without any cost or obligation. We never charge you anything — our service is funded by affiliate partnerships with providers (at no extra cost to you).
Do I need to create an account?
No account required. You can compare plans and see results without signing up.
Do I need to enter payment information?
Never. YouCompare is a comparison platform, not a seller. We never ask for your credit card or bank details. You only provide payment information directly to the provider when you decide to sign up for a service.
How does YouCompare make money?
We earn affiliate commissions from providers when you switch through our links. This never affects the price you pay — you get the same rates as going direct. Commissions also don’t influence our rankings; we show the best options for your needs regardless of what we earn.
What products can I compare?
You can compare: Insurance (health, auto, home, life, renters), Energy (electricity, gas, solar), Internet (fiber, cable, DSL, satellite), Mobile (unlimited, family, prepaid), Streaming (video, music, live TV), Telecom (phone, VoIP, bundles), Software (security, productivity), and Legal services.
Is YouCompare available in my area?
YouCompare covers the United States. Availability of specific providers depends on where you live, so always check availability on the provider’s site.
Comparing Plans
How to get the best results when comparing providers.
How long does it take to get quotes?
Our comparison tool takes about a minute: answer a few questions and you’ll see our top picks. Getting an actual quote usually takes a few minutes on the provider’s site.
Are the prices accurate?
Prices on YouCompare are estimates based on publicly available information and can change. Always confirm the final price on the provider’s site before you buy.
Can I compare plans without providing personal details?
Yes. Our comparison tool doesn’t ask for your name, email or phone number. Providers ask for details when you request a quote on their site.
How do you rank the results?
We rank options by overall value for the needs you tell us about: price, features and coverage. Commissions don’t affect the order.
Do you show all providers?
We focus on major national providers and add regional and specialty options where they’re a good fit. We include providers even if they don’t pay us commissions.
How often should I compare?
We recommend comparing annually for insurance, energy, and internet — or whenever your contract is ending. Prices and plans change frequently, and you might find better deals even if you’re happy with your current provider.
Switching Providers
What happens after you decide to switch.
How do I switch to a new provider?
Click on your chosen plan to go to the provider’s website, then complete signup directly with them. Most switches can be done online in minutes. Our guides explain the steps, and your new provider handles the rest.
Will I experience any service interruption?
In most cases, no. For utilities (energy, internet, phone), your new provider coordinates the switch to ensure continuous service. There’s typically no gap in coverage when switching insurance either — your new policy starts when the old one ends.
Can I keep my phone number when switching mobile carriers?
Yes! You can transfer (port) your existing number to any new carrier. Don’t cancel your old plan first — just sign up with the new carrier and provide your account info. The transfer usually completes within hours to 2 days.
Do I need to cancel my old service myself?
It depends on the service. For energy and phone, your new provider usually handles cancellation. For internet and insurance, you may need to cancel yourself. Always confirm with your new provider to avoid overlap charges.
What about early termination fees?
Check your current contract for early termination fees before switching. Our guides explain what to look for. Some new providers offer to pay your termination fees (up to a limit) if you switch to them.
How long does switching take?
It varies by service: Energy switches typically take 1-2 billing cycles. Internet installation is usually within a week. Mobile number transfers complete in hours to days. Insurance can start immediately or on a chosen date.
What if I’m not happy with my new provider?
You can switch again! Most services don’t have long-term contracts anymore. Come back to YouCompare to compare options and switch to a better provider. Many services also offer money-back guarantees or free cancellation periods.
Can YouCompare help if I have problems switching?
The switch happens directly with the provider, so they’re the best place to resolve account problems. If something on YouCompare was unclear or wrong, contact us and we’ll fix it.
Privacy & Security
How we protect your information.
Is my personal data safe?
Our site uses HTTPS encryption, and our comparison tool doesn’t collect your name, email or phone number. If you contact us, we only use your details to reply.
Do you sell my data?
Never. We don’t sell your personal information to third parties, data brokers, or marketers. Information you send us is only used to answer you and improve YouCompare.
Who do you share my information with?
We don’t share your personal information. When you click through to a provider, you deal with them directly under their own privacy policy.
Will I get spam calls or emails?
No spam from us. We don’t sell your contact info to lead generators. You may receive follow-up from providers you request quotes from, but we don’t flood your inbox or phone with unsolicited contacts.
How can I delete my data?
You can request deletion of your data at any time by contacting us. We’ll remove your personal information from our systems within 30 days, in compliance with applicable privacy laws.
Do you use cookies?
Yes, for essential site functionality and to improve your experience. You can manage cookie preferences in your browser settings. See our Privacy Policy for full details on how we use cookies.
Savings & Pricing
Understanding how much you can save.
How much can I really save?
Savings vary by service and individual circumstances. They depend on your current rates and the options available where you live.
Are the savings guaranteed?
We can’t guarantee specific savings because they depend on your current plan and available alternatives. However, comparing is free and takes just minutes — at worst, you’ll confirm you already have a good deal.
Do you show promotional or introductory pricing?
Our guides point out when advertised prices are introductory, and what to check about the price after the promotion ends.
Are there hidden fees I should know about?
We do our best to show all fees upfront — including setup fees, equipment costs, and regulatory charges. If a service has common hidden fees, we’ll call them out in our guides.
Do I pay more if I switch through YouCompare?
No! You pay the same price as going directly to the provider. Our commission comes from the provider’s marketing budget, not from your pocket.
Do you have exclusive deals?
Not at the moment. If we ever offer an exclusive deal, we’ll label it clearly.
Contact & Support
Need more help? We’re here for you.
Can I speak with someone directly?
Yes. Send us a message through our contact page and we’ll get back to you as soon as we can.
What are your support hours?
Our guides are available 24/7. We answer messages as quickly as we can, usually within a few business days.
How do I report an issue with the site?
If you encounter a bug, error, or have suggestions for improvement, please let us know. We appreciate feedback and are constantly working to improve YouCompare.
Can I suggest a new comparison category?
Yes! We’re always looking to expand. If there’s a service you’d like us to add, send us a suggestion. User feedback helps shape our roadmap.
Quick Links by Topic
Jump to category-specific FAQs.
Insurance FAQs
Questions about comparing health, auto, home, and life insurance.
View Insurance FAQsReady to Start Comparing?
Find better rates in minutes.
Go to the Comparison Tool100% free • No spam • Takes 2 minutes